Providing or coordinating full-time care is not an easy job. It is physically and psychologically demanding for the care giver who is dealing with multiple tasks, diverse sources of information and any mistake can have serious consequences.
Most care at home is provided by family care givers – either taking care of an elderly or convalescing family member. While they have the best knowledge of the home, the environment and the person being taken care of, they lack proper training and access to resources to do the right thing.
There are commercial organizations that can now provide staffing and services for at home care. What training their staff receives is not standardized and definitely not specific to the needs of the patient.
Regardless of the level or quality of training received the care provider cannot be expected to remember everything and stay updated with the latest information.
Even if the family member is coordinating with a professional staff providing care, they still have to deal with staff rotation, retraining, ensuring the right plan, diet, medications and exercise schedules are followed. Even professionally trained care staff can miss the specific routine of a patient in a new job.
Then there is the larger circle of friends and family who are concerned about the welfare of the patient and want to stay informed – get more visibility and even alerted when help is needed.
And we have a Gen Z mobile centric care staff who are so often glued to their mobile phone or tablets. They need the instructions, information and references handy – literally in the palms of their hand.
And why shouldn’t we all expect technology to make this a better experience for all.
Handy references to Care Sheets, Care Plans, Scheduling, Reminders, Integrations and Artificial intelligence and machine learning that can continuously guide to enhance quality of care and reduce mistakes.
That is how Dr. Sanjay Suri and Dr. Shubhada Suri envisaged a digital platform that brings these diverse knowledge bases together and help care givers with instructions and planning tools.
You can read more about this evolving platform here www.premseva.com and how it aims to provide the tired care givers a moment of Zen.
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